Saturday, July 10th, 2010
“Delivering Happiness” Is Zappos Tale
As a kid I remember fondly the trips to the shoe store, Goodwins, on Main Street in my hometown. My Dad was a childhood friend of Mr. Goodwin. We went for “back to school” and “Easter.” The process of buying shoes was personal.
I have been involved in eCommerce since the mid 90’s and surely you [...]